Last Updated: February 2, 2026
This Healthcare Provider Platform Participation Agreement ("Agreement") governs the participation of licensed healthcare providers ("Healthcare Provider" or "Doctor" or "You" or "User") on the BookaDerma platform ("Platform").
By registering on or using the Platform, the Healthcare Provider confirms that they have read, understood, and agreed to be bound by this Agreement.
The corporation duly incorporated and existing under the laws of the Republic of the Philippines, with its principal place of business at Crystal Building, P. Burgos St. Tanqui, City of San Fernando, La Union.
The Company owns, operates, and administers the Platform.
The proprietary online platform developed, owned, and operated by the Company, designed to facilitate telemedicine consultations, prescription issuance, and other dermatology-related services by connecting Users with licensed Healthcare Providers.
Any individual or legal entity that accesses, registers on, or utilizes the Platform, including but not limited to patients, dermatologists, clinics, and other healthcare service providers.
Any duly licensed dermatologist, physician, or medical professional who has registered on the Platform and is authorized to provide telemedicine consultations, issue prescriptions, and offer other dermatology-related services in accordance with applicable laws and regulations.
The range of dermatological and telemedicine-related services made available through the Platform, including but not limited to virtual consultations, prescription issuance, health assessments, and any other medical or healthcare-related assistance facilitated via the Platform.
BookaDerma is a technology platform that enables patients to discover, schedule, and access consultations with licensed Healthcare Providers.
The Platform does not operate as a medical clinic, does not provide medical advice, and does not engage in the practice of medicine.
The Healthcare Provider acknowledges and agrees that:
All medical services provided through the Platform are rendered solely by the Healthcare Provider, who bears full professional and legal responsibility.
To participate as a Healthcare Provider on the BookaDerma Platform, the Healthcare Provider represents and warrants that they:
All Healthcare Providers are subject to a verification and approval process prior to being authorized to provide services through the Platform.
BookaDerma reserves the right to:
Verification may be conducted initially and periodically, at the Company's discretion, to ensure continued compliance with Platform standards and applicable laws.
The Platform's role is strictly limited to:
The Platform does not diagnose, treat, supervise, or influence medical services or outcomes.
The Healthcare Provider agrees to:
The Platform's role in obtaining informed consent is administrative and technological in nature and does not involve medical judgment or clinical decision-making.
Healthcare Providers are responsible for maintaining accurate and up-to-date information on their profile, including credentials, availability, and contact details.
If a Healthcare Provider remains inactive for an extended period or fails to respond to reasonable communications, the Company may temporarily hide, suspend, or deactivate the account to protect patient experience and service quality.
There is no minimum consultation, availability, or activity requirement, and Healthcare Providers may resume activity at any time, subject to verification where applicable.
Healthcare Providers acknowledge that:
The Company reserves the right to introduce or modify:
Any such changes shall be communicated in advance and apply prospectively only.
Payments may be facilitated through third-party payment service providers.
The Company is not responsible for delays, reversals, or chargebacks arising from third-party processors or actions attributable to the Healthcare Provider.
A "No-Show" occurs when a patient fails to attend a scheduled consultation within the designated grace period without proper cancellation.
In such cases:
The Company reserves the right to determine No-Show status based on platform records.
A "Doctor No-Show" occurs when a Healthcare Provider fails to attend a scheduled consultation within the designated grace period without reasonable notice or cause.
In such cases:
Repeated Doctor No-Show incidents may result in temporary hiding, suspension of booking availability, or other reasonable measures.
Nothing herein creates an employment relationship or minimum availability obligation.
Participation on the Platform is non-exclusive.
Healthcare Providers may offer services through clinics, hospitals, or other platforms.
Healthcare Providers shall comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the Platform's Privacy Policy.
Healthcare Providers agree to:
Healthcare Providers remain solely responsible for medical services provided through the Platform.
The Healthcare Provider agrees to indemnify and hold harmless the Company from claims arising from:
Healthcare Providers are encouraged to maintain appropriate professional liability or malpractice insurance, where applicable.
BookaDerma reserves the right to suspend or terminate a Healthcare Provider's account for:
If a Healthcare Provider believes their termination was unjust, they may submit a written appeal within 10 business days from the date of termination. The appeal should include relevant evidence or documentation supporting their claim. BookaDerma will review the appeal and provide a response within 30 business days. The decision made upon review shall be final and binding.
The Company reserves the right to modify, update, or amend these Terms and Conditions at any time. Any changes will become effective upon posting on the Platform or on a date specified by the Company. Registered Users will be notified of material changes through reasonable means, which may include email notification, in-app notifications, or platform announcements. Continued access to or use of the Platform, including booking or attending consultations, after the effective date of any updated Terms constitutes the User's acknowledgment and acceptance of the revised Terms. If the User does not agree to the updated Terms, the User must discontinue use of the Platform prior to the effective date of the changes. Continued use after such date shall be deemed as explicit consent to the updated Terms.
The Company may update or modify Platform features without guaranteeing uninterrupted availability.
The Platform, including all software, features, content, trademarks, logos, and related intellectual property, is and shall remain the exclusive property of the Company or its licensors.
Nothing in these Terms grants users any ownership rights or licenses in the Platform or its intellectual property, except as expressly permitted for lawful use of the Platform.
Neither the Company nor the Healthcare Provider shall be liable for any delay, interruption, or failure to perform obligations under this Agreement where such delay or failure results from events beyond reasonable control, including but not limited to natural disasters, epidemics, public health emergencies, government actions, power outages, internet or telecommunications failures, or disruptions of third-party services.
Obligations affected by a Force Majeure event shall be suspended only for the duration of the event, and reasonable efforts shall be made to resume performance as soon as practicable.
The Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, the Company disclaims all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, reliability, availability, or uninterrupted operation of the Platform.
The Company does not warrant that the Platform will be error-free, secure, or continuously available, nor that any defects will be corrected. Use of the Platform is at the Healthcare Provider's own risk.
To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, goodwill, or business opportunities, arising out of or related to the use of the Platform.
The Company shall not be liable for any medical advice, diagnosis, treatment, or clinical outcomes provided by Healthcare Providers through the Platform.
In no event shall the Company's total aggregate liability under this Agreement exceed the amount of fees, if any, paid by the Healthcare Provider to the Company in the twelve (12) months preceding the event giving rise to the claim.
The Healthcare Provider agrees to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising out of or related to:
This Agreement is governed by the laws of the Republic of the Philippines. Any disputes shall be resolved through amicable negotiations or, if unresolved, through arbitration in Metro Manila.
This Agreement is accepted electronically by the Healthcare Provider through any of the following actions:
Electronic acceptance shall constitute a valid and binding agreement, having the same legal force and effect as a handwritten signature.
Email: support@bookaderma.com
Website: https://bookaderma.com