BOOKADERMA HEALTHCARE PROVIDER TERMS AND CONDITIONS

1.1 "BookaDerma" (the "Platform")

The proprietary online platform owned and operated by Yagya Labs Inc., designed to facilitate telemedicine consultations, prescription issuance, and other dermatology-related services.

1.2 "Yagya Labs Inc." (the "Company")

The legal entity that owns and operates BookaDerma, registered under the laws of the Republic of the Philippines.

1.3 "Healthcare Provider" ("Doctor")

Any duly licensed dermatologist, physician, or medical professional authorized to provide telemedicine consultations and issue prescriptions via the Platform.

1.4 "User" ("Patient")

Any individual who accesses and uses the Platform to receive telemedicine services.

1.5 "Services"

The range of dermatological and telemedicine-related services made available through the Platform, including virtual consultations, prescription issuance, and medical recommendations.

2.1 Eligibility Criteria

To participate as a Healthcare Provider on BookaDerma, You must:

• Be a duly licensed medical professional in the Philippines.
• Hold a valid PRC (Professional Regulation Commission) license and any other required regulatory certifications.
• Have no pending cases of malpractice or disciplinary actions from any medical board or authority.
• Provide accurate and updated personal and professional information during the registration process.

2.2 Verification and Approval

All Healthcare Providers must undergo a verification process before being approved to provide services. BookaDerma reserves the right to:

• Request copies of licenses, credentials, and certifications.
• Conduct background checks to verify professional standing.
• Deny or revoke access to the Platform if credentials are found to be falsified or expired.

2.3 Maintaining an Active Account

You agree to keep your profile updated, including your license status, consultation availability, and contact information. Failure to maintain accurate records may result in suspension or termination of your account.

3.1 Professional Standards

You agree to uphold medical ethics and professional standards in all interactions with Users, including:

• Providing accurate and evidence-based medical advice in line with dermatology best practices.
• Ensuring that all prescriptions comply with Philippine medical regulations.
• Avoiding conflicts of interest and maintaining patient confidentiality.

3.2 Restrictions and Prohibited Conduct

Healthcare Providers are strictly prohibited from:

• Providing consultations outside their licensed medical field.
• Issuing unverified, unethical, or unnecessary prescriptions.
• Soliciting patients outside of the Platform for personal gain.
• Engaging in misleading, fraudulent, or unprofessional behavior.
• Sharing, distributing, or using patient data outside the scope of medical consultation.

4.1 Independent Contractor Status

Healthcare Providers act as independent contractors and not as employees, agents, or representatives of BookaDerma.

4.2 Liability and Indemnification

• BookaDerma does not practice medicine and is not responsible for the advice, diagnosis, or treatment provided by Healthcare Providers.
• You assume full responsibility for your medical services and any legal consequences arising from them.
• You agree to indemnify and hold harmless BookaDerma, its affiliates, officers, and employees from any claims, lawsuits, or liabilities arising from medical malpractice or negligence.

5.1 Consultation Fees

• Healthcare Providers set their own consultation fees, subject to minimum and maximum limits determined by BookaDerma.
• Fees must be clearly disclosed to Users before booking a consultation.

5.2 Commission and Service Fees

• BookaDerma charges a commission on all completed consultations. The percentage may vary and is subject to change at the discretion of BookaDerma.
• A service fee is also charged to Users (Patients), which may vary depending on the service provided.
• The commission will be communicated to Healthcare Providers in advance, with a minimum notice period of 30 days before any changes take effect.
• BookaDerma will notify Healthcare Providers via email and platform notifications about any adjustments to commission to ensure transparency and fairness.

5.3 Payouts

• Payouts can be processed either twice a month (on the 1st and 15th) or once a month (on the 1st), depending on the Provider's chosen payout schedule.
• If the scheduled payout date falls on a non-working day, the payout will be processed on the next working day.
• Payout processing may be subject to delays due to banking issues, compliance verification, or other unforeseen circumstances.
• Healthcare Providers are responsible for providing accurate banking details to receive payments.

5.4 Cancellation and Refund Policy

• If a User cancels a booking 48 hours before the appointment, they are eligible for a full refund.
• If a Healthcare Provider cancels, the User is entitled to a refund or rescheduling.
• No refunds are issued for completed consultations.

6.1 Grounds for Termination

BookaDerma reserves the right to suspend or terminate a Healthcare Provider's account for:

• Violations of medical ethics or malpractice claims.
• Repeated User complaints regarding service quality.
• Providing false or misleading information.
• Failure to comply with telemedicine regulations.
• Any conduct that negatively impacts BookaDerma's reputation.

If a Healthcare Provider believes their termination was unjust, they may submit a written appeal within 10 business days from the date of termination. The appeal should include relevant evidence or documentation supporting their claim. BookaDerma will review the appeal and provide a response within 30 business days. The decision made upon review shall be final and binding.

6.2 Effect of Termination

• Your access to the Platform is revoked immediately.
• Any pending payments will be settled, minus applicable penalties.
• You must cease any use of BookaDerma's branding, data, or platform services.

7.1 Confidentiality

Healthcare Providers must protect all User data in accordance with the Philippine Data Privacy Act of 2012 and BookaDerma's Privacy Policy.

7.2 Secure Record Keeping

• You agree to maintain confidential medical records in compliance with medical data protection laws.
• You must not disclose or misuse patient information outside of medical necessity.

8.1 Jurisdiction

This Agreement is governed by the laws of the Republic of the Philippines. Any disputes shall be resolved through amicable negotiations or, if unresolved, through arbitration in Metro Manila.

8.2 Dispute Resolution

• If a dispute arises between BookaDerma and the Healthcare Provider, both parties shall attempt to resolve it amicably within 60 days.
• If no resolution is reached, the matter shall be submitted to the Philippine Dispute Resolution Center, Inc. (PDRCI).
• Arbitration under this agreement shall be binding on both parties.
• Legal representation during arbitration is optional, but each party shall bear its own legal costs unless otherwise determined by the arbitrator.